Sales Policy

Effective Date: January 16, 2025

At VacheronElite, we are dedicated to providing an exceptional shopping experience with high-quality, luxury men’s watches. Our Sales Policy outlines the terms and conditions for purchasing products from our website or physical store. By making a purchase with us, you agree to the following terms:

Pricing and Availability

  • All prices displayed on our website are in USD and are subject to change without notice.
  • While we strive to ensure product availability, VacheronElite does not guarantee that all items will be in stock at the time of your order.
  • In the event that an item is out of stock or unavailable, we will notify you promptly and offer alternatives or provide a full refund.

Order Process

  • Once you place an order, you will receive an email confirmation detailing your purchase. This email is not a contract but serves as an acknowledgment of your order.
  • VacheronElite reserves the right to accept or decline any order at our discretion, even after the confirmation email is sent.
  • In some cases, orders may be delayed due to payment verification, inventory availability, or other unforeseen factors. We will notify you of any significant delays.

Payment

  • We accept various payment methods, including major credit cards, debit cards, and other payment options as displayed on our checkout page.
  • By submitting your payment information, you confirm that you are authorized to use the chosen payment method.
  • Payment will be charged to your account upon order confirmation. If an issue arises during payment processing, we will contact you to resolve it before proceeding with your order.

Sales Tax

  • Applicable sales tax will be added to orders based on the shipping address, in accordance with local and state regulations.
  • If you are located in a tax-exempt jurisdiction, please contact us before making your purchase, and we will guide you through the necessary steps.

Shipping and Delivery

  • We offer various shipping options, and shipping fees will be calculated at checkout based on your location and preferred delivery method.
  • Delivery times may vary depending on the shipping method chosen, and we strive to process and ship all orders as quickly as possible.
  • Once your order is shipped, you will receive a tracking number to monitor the delivery progress.

Returns and Refunds

  • Please refer to our Refund and Returns Policy for detailed information on how to return items and request refunds.
  • Items must meet the return eligibility criteria to qualify for a refund or exchange.

Order Cancellations

  • Orders can be canceled within 24 hours of purchase, provided they have not already been processed or shipped.
  • After the 24-hour period, cancellations may not be possible, but you can still request a return following our return policy guidelines.

Customer Responsibilities

  • By placing an order, you confirm that all information provided during the purchasing process is accurate and complete.
  • You are responsible for ensuring that the shipping address is correct, as we cannot be held liable for orders shipped to an incorrect address provided by the customer.

Changes to Sales Policy

  • VacheronElite reserves the right to update or modify this Sales Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately upon publication.